You can reset the internal memory of your printer when you want to clear all saved label files, or in the event the printer is not operating correctly.

To reset the printer, perform the following procedure.

1. Turn the printer off.


2. Press and hold the (Power) button and the (Feed and Cut) button for about three seconds until the (Power) indicator lights in orange and the (Label) indicator blinks in green.


3. While holding the (Power) button, press the (Feed and Cut) button as follows:
   • Press 2 times to reset all customised settings and clear the data except all of the transferred data from the computer, registered programs, and the contents in the file memory.
   • Press 4 times to clear all of the transferred data from the computer, registered programs, and the contents in the file memory.
   • Press 6 times to delete all data and reset the printer settings to the factory settings except the Wi-Fi® settings.
4. Release the (Power) button.