FAQs & Troubleshooting

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CM700

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 22/01/2020 ID: faqh00101501_000

ErrS99 appears on the computer screen.

Error message

Unable to connect to server. (ErrS99)

 

 

  • Cause
    An unexpected network error has occurred while communicating to the server.


     
  • Solutions

    Close the CanvasWorkspac (Web) and access it again.
    If you did not solve the problem with performing the necessary operation, contact Brother Customer Service.
    - Date and time when the error occurred.
    - Network connection status environment (wireless LAN or wired LAN).
    - Your device (PC / tablet / smartphone).
    - Your OS version.
    - Your browser name and version.


     

Related Models

CM300, CM600DX, CM700, CM800Q, CM900, SDX1200, SDX135, SDX2200D, SDX2240D, SDX2250D, SDX900, SDXTL

If you need further assistance, please contact Brother customer service:

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