CM800Q
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FAQs & Troubleshooting |
![](/g/b/img/product/hf_cm800qeuk.jpg)
CM800Q
Date: 21/03/2018 ID: faqh00100975_000
E12001 appears on the computer screen.
Error message
File size may be too large. A file larger than 5MB cannot be imported.(E12001)
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Cause
The data imported to trace image is too large.
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Solutions
The data more than 5 MB cannot be imported.
Reduce the file size with image editing app, and then try it again, or select another image file.
CM300, CM600DX, CM700, CM800Q, CM900, SDX1200, SDX135, SDX2200D, SDX2240D, SDX2250D, SDX900, SDXTL
If you need further assistance, please contact Brother customer service:
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