FAQs & Troubleshooting

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DCP-J774DW

FAQs & Troubleshooting

FAQs & Troubleshooting

DCP-J774DW

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Date: 19/11/2021 ID: faq00100429_001

Set up your Brother machine on a wireless network.

1. Before you set up your Brother machine

You must find out the wireless network settings of your wireless router or access point. Check and write down the current wireless network settings below (you will need this information later):
 

  • Network Name (also known as "SSID" or "ESSID")
  • Network Key (also known as "Password", "Security Key", or "Encryption Key")

SSID

 

How to find the Network Name (SSID) and Network Key (Password)

 

  1. Check the base or side of your wireless router or access point.
  2. See the documentation provided with your wireless router or access point.

Brother cannot provide this information. If you cannot find your wireless Network Name and Network Key, contact your Internet service provider or router manufacturer.

If you cannot find the Network Name (SSID) and Network Key (Password) of your wireless router or access point, see the following FAQs:

 

For Windows users

> Click here to see how to find the wireless security information for Windows.

 

For Macintosh users

> Click here to see how to find the wireless security information for Macintosh.

 

After checking the network information of your wireless router or access point, go to step 2 to set up your machine on a wireless network.

If your wireless router or access point uses WEP encryption with multiple WEP keys, write down and use only the first WEP key.

 

2. Set up a Brother machine on a wireless network

To set up your Brother machine on a wireless network:

 

  1. Connect the power cord to your Brother machine and then connect it to an AC power outlet (electrical socket).
    Turn your Brother machine on.
     
  2. Press Settings (Settings) or Menu > All Settings > Network > WLAN > Setup Wizard. (All settings might be skipped in some models.)
     
  3. When Enable WLAN? or Switch Network interface to wireless? or Network I/F switched to Wireless appears, enable the wireless network..
    This will start the wireless setup wizard.
     
  4. The machine will search for your network and display a list of available Network Names (SSIDs).
    When a list of SSIDs appears, press the Up or Down arrow keys to select the SSID you wrote down earlier, and then press it.

    If your wireless (Wi-Fi) router or access point is in stealth mode (not broadcasting the SSID (Network Name)), enter the correct SSID (Network Name) and Network Key (Password) manually.

    1. Select the <New SSID> option, and enter the SSID.
    2. Select Infrastructure and go to the next step.
  5. Press OK. (This step might be skipped in some models.)
     
  6. Do one of the following:
    • If using an authentication and encryption method that requires the Network Key (Password)
      Enter the Network Key, then press OK to apply your settings.
      To apply the settings, select Yes.(This step might be skipped in some models.)

      Make sure you enter the wireless password.

      Use your machine's control panel buttons or LCD to enter your password's lower-case and upper-case letters, numbers, or symbols.

    • If your authentication method is Open System and your encryption mode is None
      Go to the next step.
  7. The machine tries to connect to the wireless network you have selected.
    • If your Brother machine connected successfully
      The machine's LCD displays Connected.
       
    • If the connection failed

      The machine will print a wireless connection report. Check the error code on the printed report.
       The machine will print a wireless connection report. Check the error code on the printed report.

      Connection failed

       

      For more information about error codes and solutions, click here.
       

3. Download and install your Brother machine's software

After setting up your Brother machine, you must install the driver. To download the driver:

 

For Windows users

> Go to the Downloads section of this website and download the Full Driver & Software Package.

Follow the installation instructions on the download page.

 

 

For Macintosh users

> Go to the Downloads section of this website and download the Full Software Package.

The installation instructions are available on the download page.

If the Full Driver & Software Package / Full Software Package is not available for your Brother machine, re-install the latest Printer Driver and/or Scanner Driver (if applicable).
The installation instructions are available on the download page.
> Click here to download the Printer Driver and/or Scanner Driver in the Downloads section.

 

(Macintosh)
If you do not find the Printer Driver and Scanner Driver, we recommend using AirPrint.
If you want to see how to add your Brother machine with AirPrint, see the Related FAQs at the end of the page.

If your machine does not support AirPrint, you will not find any AirPrint FAQ in the Related FAQs. Download Brother iPrint&Scan from the App Store.

 

Related FAQs

Related Models

DCP-J1100DW, DCP-J562DW, DCP-J772DW, DCP-J774DW, DCP-J785DW, DCP-L3550CDW, DCP-L6600DW, DCP-L8410CDW, DCP-L8450CDW, HL-J6000DW, HL-J6100DW, HL-L3270CDW, HL-L6300DW(T), HL-L6400DW(T), HL-L6450DW , HL-L8360CDW, HL-L9200CDWT, HL-L9300CDW(TT), HL-L9310CDW(T), MFC-J1300DW, MFC-J4420DW, MFC-J4620DW, MFC-J4625DW, MFC-J5330DW, MFC-J5335DW, MFC-J5620DW, MFC-J5625DW, MFC-J5720DW, MFC-J5730DW, MFC-J5920DW, MFC-J5930DW, MFC-J5945DW, MFC-J6530DW, MFC-J680DW, MFC-J6930DW, MFC-J6935DW, MFC-J6945DW, MFC-J6947DW, MFC-J880DW, MFC-J890DW, MFC-J895DW, MFC-J985DW, MFC-L2720DW, MFC-L2730DW, MFC-L2740DW, MFC-L2750DW, MFC-L3710CW, MFC-L3750CDW, MFC-L3770CDW, MFC-L5750DW, MFC-L6800DW(T), MFC-L6900DW(T), MFC-L6950DW, MFC-L6970DW, MFC-L8650CDW, MFC-L8690CDW, MFC-L8850CDW, MFC-L8900CDW, MFC-L9550CDW(T), MFC-L9570CDW(T), MFC-L9577CDW

If you need further assistance, please contact Brother customer service:

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