FAQs & Troubleshooting

Close

HL-1212W

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 19/07/2016 ID: faq00003032_004

"Offline" appears on the Status Monitor.

Windows Offline

 

Macintosh Offline

 

If the illustration above appears, follow the steps below:

  1. If you use the Brother machine via USB connection, disconnect the USB cable and re-connect it.
    If you use the Brother machine via wired network connection, disconnect the network cable and reconnect it.
    If you use the Brother machine via wireless network connection, turn off the router/access point and turn it on again.
  2. Turn off the Brother machine and turn it on again.
  3. Restart your PC.

Related FAQs

Related Models

DCP-1610W, DCP-1612W, HL-1210W, HL-1212W, MFC-1910W

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.