MFC-J4540DW(XL)
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FAQs & Troubleshooting |
MFC-J4540DW(XL)
Date: 15/04/2021 ID: faq00002988_007
Paper Tray not detected / Paper Tray 1 not detected / Paper Tray 2 not detected / Paper Tray #1 not detected / Paper Tray #2 not detected
There are two cases when the display shows this message. Follow the solution suitable for your case.
Cause1: The Paper tray is not completely inserted.
Slowly push the paper tray completely into the machine.
Cause2: Paper or a foreign object has prevented the paper tray from being inserted correctly.
Pull the paper tray out of the machine, and remove the jammed paper or foreign object.
MFC-J4535DWXL, MFC-J4540DW(XL)
If you need further assistance, please contact Brother customer service:
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