MFC-J6947DW
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FAQs & Troubleshooting |
MFC-J6947DW
Date: 03/10/2016 ID: faq00002918_013
I still receive the error message "Paper Jam" after I removed the jammed paper.
To clear the error message Paper Jam after you removed the jammed paper, open and close the scanner cover.
If you still receive the error message, a foreign object, such as a paper clip or a piece of ripped paper, is likely still in the machine.
Remove any foreign objects and paper scraps from the machine.
> Click here to see how to remove paper scraps.
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