MFC-9970CDW
FAQs & Troubleshooting |
MFC-9970CDW
Date: 16/11/2015 ID: faq00002818_000
I am unable to change my Brother machine's Receive Mode.
If you want to know which Receive Mode to choose, please see the Related FAQ's: "How do I know which receive mode to select?"
If you cannot change the Receive Mode, Distinctive Ring, BT Call Sign or FaxAbility is currently on.
STEP I : Turning off Distinctive Ring, BT Call Sign or FaxAbility
Follow these steps to turn Distinctive Ring, BT Call Sign or FaxAbility off:
*If your Brother machine has a touchscreen, please follow the steps under "For touchscreen models" below.
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Press the MENU key.
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Press the UP OR DOWN ARROW key to choose Fax.
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Press the OK key.
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Press the UP OR DOWN ARROW key to choose Miscellaneous.
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Press the OK key.
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Press the UP OR DOWN ARROW key to choose Distinctive, Faxability or BT Call Sign.
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Press the LEFT OR RIGHT ARROW key to choose Off.
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Press the OK key.
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Press the STOP/EXIT key.
- Please go to STEP II to change the Brother machine's Receive Mode.
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Press Menu on the screen.
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Press the UP OR DOWN ARROW to display Fax.
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Press Fax.
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Press the UP OR DOWN ARROW to display Miscellaneous.
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Press Miscellaneous.
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Press the UP OR DOWN ARROW to display Distinctive, FaxAbility or BT Call Sign.
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Press Distinctive, FaxAbility or BT Call Sign.
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Press Off.
- Press the STOP/EXIT key.
STEP II : Changing the Brother machine's Receive Mode
You should now be able to change the Receive Mode by following these steps:
*If your Brother machine has a touchscreen, please follow the steps under "For touchscreen models" below.
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Press the MENU key.
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Press the UP OR DOWN ARROW key to choose Initial Setup.
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Press the OK key.
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Press the UP OR DOWN ARROW key to choose Receive Mode.
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Press the LEFT OR RIGHT ARROW key to choose Fax Only, Fax/Tel, External TAD, or Manual.
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Press the OK key.
- Press the STOP/EXIT key.
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Press MENU on the screen.
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Press the UP OR DOWN ARROW to display Initial Setup.
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Press Initial Setup.
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Press the UP OR DOWN ARROW to display Receive Mode.
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Press Receive Mode.
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Press Fax Only, Fax/Tel, External TAD (For some models), or Manual.
- Press the STOP/EXIT key.
Related FAQs
MFC-795CW, MFC-9970CDW, MFC-J615W, MFC-J6510DW, MFC-J6710DW, MFC-J6910DW
If you need further assistance, please contact Brother customer service:
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