FAQs & Troubleshooting

Close

MFC-J6910DW

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-J6910DW

Not your product?

Date: 11/01/2023 ID: faq00002752_000

Ink Absorber NearFull / InkBox NearFull / Absorber NearFull

The error message "Ink Absorber NearFull" or "InkBox NearFull" or "Absorber NearFull" is an indication that the machine has a problem.

Cause

 

The ink absorber box or flushing box is nearly full. These components are periodic maintenance items that may require replacement after a period of time to ensure optimum performance from your Brother machine. Because these components are periodic maintenance items, the replacement is not covered under the warranty. The need to replace these items and the time period before replacement is dependent on the number of purges and flushes required to clean the ink system. These boxes acquire amounts of ink during the different purging and flushing operations. The number of times a machine purges and flushes for cleaning varies depending on different situations. The more cleaning the machine requires the faster these boxes will fill up.
 

Repairs resulting from the use of non-Brother supplies may not be covered under the stated product warranty.

 

To solve the problem:

The ink absorber box or flushing box will need to be replaced. Contact Brother Customer Service from the "Contact Us" section.

Related Models

DCP-J1050DW, DCP-J1100DW, DCP-J1140DW, DCP-J1200W(E), DCP-J132W, DCP-J140W, DCP-J152W, DCP-J1800DW, DCP-J4110DW, DCP-J4120DW, DCP-J525W, DCP-J552DW, DCP-J562DW, DCP-J572DW, DCP-J725DW, DCP-J752DW, DCP-J772DW, DCP-J774DW, DCP-J785DW, DCP-J925DW, HL-J6000DW, HL-J6100DW, HL-JF1, MFC-J1010DW, MFC-J1300DW, MFC-J430W, MFC-J4335DW(XL), MFC-J4340DW(E), MFC-J4410DW, MFC-J4420DW, MFC-J4510DW, MFC-J4535DWXL, MFC-J4540DW(XL), MFC-J4610DW, MFC-J4620DW, MFC-J4625DW, MFC-J470DW, MFC-J4710DW, MFC-J480DW, MFC-J491DW, MFC-J497DW, MFC-J5320DW, MFC-J5330DW, MFC-J5335DW, MFC-J5340DW(E), MFC-J5345DW, MFC-J5620DW, MFC-J5625DW, MFC-J5720DW, MFC-J5730DW, MFC-J5740DW, MFC-J5910DW, MFC-J5920DW, MFC-J5930DW, MFC-J5945DW, MFC-J5955DW, MFC-J625DW, MFC-J650DW, MFC-J6510DW, MFC-J6520DW, MFC-J6530DW, MFC-J6540DW(E), MFC-J6710DW, MFC-J6720DW, MFC-J680DW, MFC-J6910DW, MFC-J6920DW, MFC-J6925DW, MFC-J6930DW, MFC-J6935DW, MFC-J6940DW, MFC-J6945DW, MFC-J6947DW, MFC-J6955DW, MFC-J6957DW, MFC-J6959DW, MFC-J825DW, MFC-J870DW, MFC-J880DW, MFC-J890DW, MFC-J895DW, MFC-J985DW

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.