MFC-J6940DW
 |
FAQs & Troubleshooting |
MFC-J6940DW
Date: 28/06/2022 ID: faq00002541_540
Clean the Paper Pick-up Rollers for Paper Tray #2 and Paper Tray #3
These instructions describe how to clean the paper pick-up rollers for Tray #2.
(MFC-J6957DW) The steps for Tray #3 are very similar.
- Unplug the machine from the electrical socket.
- If the paper support flap is open, close it, and then close the paper support.
- Pull Tray #2 (1) completely out of the machine as shown by the arrow.
- Clean the paper pick-up rollers for Tray #2 (1) with a soft lint-free cloth moistened with water. Slowly turn the rollers so that the whole surface is cleaned. After cleaning, wipe the rollers with a dry, soft lint-free cloth to remove all moisture.
- Slowly push Tray #2 completely into the machine.
- Reconnect the power cord.
MFC-J6940DW, MFC-J6955DW, MFC-J6957DW
If you need further assistance, please contact Brother customer service:
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