DCP-J140W
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FAQs & Troubleshooting |
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DCP-J140W
Date: 11/09/2015 ID: faq00002520_012
When I print or copy a document with fast mode, the printing is shifted too high on the paper.
Powder from the paper may build up on the surface of the paper pick-up roller. This may cause the paper to slip as it is picked from the tray. To solve this problem follow the steps below:
NOTE: Illustrations shown below are from a representative product and operating system, and may differ from your Brother machine and operating system.
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Clean the paper pick-up roller
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Unplug the machine from the AC power outlet (electrical socket).
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Pull the paper trays completely out of the machine.
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Open the Jam Clear Cover (1) at the back of the machine.
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Clean the Paper Pick-up Rollers (1) with a soft lint-free cloth moistened with water.
Slowly turn the rollers so that the whole surface is cleaned. After cleaning, wipe the rollers with a dry, soft lint-free cloth to remove all moisture.
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Close the Jam Clear Cover. Make sure the cover is closed completely.
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Put the paper trays firmly back in the machine.
- Re-connect the power cord.
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Unplug the machine from the AC power outlet (electrical socket).
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Flip the paper in the paper tray
If you are using paper that has a coating on one side (e.g. Photo Paper) skip this step.
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Take the paper out of the tray and fan the stack of paper well.
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Install the paper into the paper tray with the other side of paper face up.
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Put the paper tray firmly back in the machine.
- Start copying or printing again.
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Take the paper out of the tray and fan the stack of paper well.
If you still have a problem after performing the previous steps Brother recommends copying or printing your document at a higher resolution (increased resolutions will print your document at slower speeds).
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Change the copy or print quality setting
- for Copy
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Press Copy Quality repeatedly to choose Normal or Best.
- Start copying.
- for PC print
For Windows Users:
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Open Printing Preferences. (Click here to see the details of how to open Printing Preferences.)
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Change the print mode at the Print Quality section. Choose one of the modes Normal, High, Photo or Best.
- Click Apply -> OK
For Mac OS X Users:
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Open the Print dialog. (Click here to see the details of how to open the Print dialog.)
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Choose Print Settings in the Print dialog box.
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Click on the drop down menu next to Print Quality.
- Choose one of the modes Normal, High, Photo or Best.
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Press Copy Quality repeatedly to choose Normal or Best.
DCP-J140W
If you need further assistance, please contact Brother customer service:
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