FAQs & Troubleshooting

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MFC-640CW

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-640CW

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Date: 31/03/2006 ID: faq00002003_003

How do I send (broadcast) a fax to more than one number?

To broadcast a fax, please follow these instructions:




Broadcasting is automatically sending the same fax message to multiple fax numbers. You can include Groups, Speed Dial locations, and up to 50 manually dialed numbers in a single broadcast. Please note that this feature is not available for sending faxes in colour.

  1. If it is not illuminated in green, press the Fax key. Place the document you will be faxing face down in the ADF (Automatic Document Feeder) or face down on the flat scanner glass.

  2. Enter the fax numbers to which you want to broadcast. This step will vary depending on whether or not you already have the numbers in question stored on the machine as Speed Dial locations, or if you are manually dialing the fax numbers: 


    • If you are entering a Speed Dial number (or if you have stored a Group on a Speed Dial location and wish to include it in the broadcast), press Search/Speed Dial, # then the two digits on the dial pad corresponding to the Speed Dial location where the number is stored. Press Menu/Set to prepare the machine to accept another number, or go to STEP 4. 
    • If you are manually dialing the number, then enter the number using the dial pad. Be sure to include 1 plus the area code and/or a pause if needed. Press Menu/Set to prepare the machine to accept another number, or go to STEP 4.
  3. After you have entered all the fax numbers you want to transmit to, press the Black(Mono) Start key. Your Brother machine will scan the document into memory.

  4. If you are using the ADF, then the Brother machine will begin sending the information to each fax number you entered.

    -OR-

     If you are using the flat scanner glass, go to STEP 6.

  5. The LCD will read "Next Page? 1. Yes 2. No (Dial)". If you want to Broadcast a multi-page document, press 1, place the next page on the scanner glass, and press the Menu/Set key. Repeat this step for each page you want to send. When you have scanned all the pages into memory, go to STEP 7.

  6. Press 2 on the dial pad or press the Black(Mono) Start key. Your Brother machine will scan the document into memory and begin sending the information to each fax number you entered.

After your Brother machine has finished dialing all the fax numbers you entered, it will automatically print a Broadcast Report. This report will list each number that was dialed, the date and duration of the transmission, the number of pages sent, and whether or not the transmission was successful.

Here are a few points to keep in mind:

  • If a particular number is busy, the fax unit will redial the number automatically. If there is no response from a particular number, the Brother machine will not redial it.
  • If you did not use any Speed Dial numbers for Groups, credit card numbers, or access codes, you can Broadcast to up to 150 different numbers.
  • The available memory will vary depending on the types of jobs in memory and the number of locations used in the Broadcast. If you Broadcast to the maximum numbers available, you will not be able to use Dual Access or Delayed Faxing.
  • If the memory is full, press Stop/Exit to abort the job, or press Black(Mono) Start to send the portion of the fax that is in memory (if more than one page has been scanned). 

Related Models

MFC-640CW

If you need further assistance, please contact Brother customer service:

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