HL-5050
 |
FAQs & Troubleshooting |
HL-5050
Date: 13/10/2015 ID: faq00000748_001
The printer prints unexpectedly or it prints garbage.
-
Make sure that the printer cable is not too long. We recommend that you use a parallel or USB cable that is no longer than 2 metres (6.5 feet).
-
Make sure that the printer cable is not damaged or broken.
-
If you are using an interface-switching device, remove it. Connect your computer directly to your printer, and then try again.
-
Make sure that you have chosen the proper printer driver with 'Set as Default'.
-
Make sure that the printer is not connected to the same port that is also connected to a storage device or scanner. Take away all other devices and connect the port only to the printer.
-
Turn off the Status Monitor in the Device Options tab in the Windows printer driver (if applicable).
HL-1030, HL-1230, HL-1240, HL-1250, HL-1270N, HL-1430, HL-1440, HL-1450, HL-1470N, HL-1650, HL-1670N, HL-1850, HL-1870N, HL-3260N, HL-5030, HL-5040, HL-5050, HL-5070N, HL-5240, HL-5240L, HL-5250DN, HL-5270DN, HL-5280DW
If you need further assistance, please contact Brother customer service:
Content Feedback
To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?
Please note this form is used for feedback only.