HL-4570CDW
FAQs & Troubleshooting |
HL-4570CDW
Date: 13/10/2015 ID: faq00000312_026
Toner scatter or toner stain
Please check the following points to solve the problem:
-
Check the machine's environment. Conditions such as high humidity and high temperatures may cause this print quality problem.
-
The drum unit or toner cartridges may not be installed correctly. Re-install the drum unit and toner cartridges.
-
Clean the drum unit. Click here to see the details of how to clean the drum unit.
-
Update your Brother machine's firmware to the latest version.
Click here to download and install the Firmware Update Tool, and update your machine's firmware.
-
The toner cartridge may be damaged. Put in a new toner cartridge as follow:
- Click here to print the chart. [345KB/ PDF]
- Compare your printed document with the printed chart to identify the colour causing the problem.
-
Replace the toner cartridge of the colour. Click here to see the details of how to replace the toner cartridge.
- The drum unit may be damaged. Put in a new drum unit. Click here to see the details of how to replace the drum unit.
DCP-9055CDN, DCP-9270CDN, HL-4140CN, HL-4150CDN, HL-4570CDW, HL-4570CDWT, MFC-9460CDN, MFC-9465CDN, MFC-9970CDW
If you need further assistance, please contact Brother customer service:
Content Feedback
To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?
Please note this form is used for feedback only.