HL-L2360DN
![]() |
FAQs & Troubleshooting |
![](/g/b/img/product/hll2360dn_eu_as.jpg)
HL-L2360DN
Date: 23/07/2014 ID: faq00000310_017
Jam 2-sided
If the Paper LED is lit on the machine's control panel or the Status Monitor displays there is a jam in the 2-sided paper tray, do the following steps.
NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.
-
Pull the paper tray completely out of the machine.
-
At the back of the machine, pull the 2‑sided tray completely out of the machine.
-
Pull the jammed paper out of the machine or out of the 2‑sided tray.
-
Remove paper that may have jammed under the machine due to static electricity.
-
If paper is not caught inside the 2-sided tray, open the back cover.
HOT SURFACEThe machine's internal parts will be extremely hot. Wait for the machine to cool down before touching them.
-
Use both hands to gently pull the jammed paper out of the back of the machine.
- Close the back cover until it locks in the closed position.
- Put the 2-sided tray firmly back in the machine.
- Put the paper tray firmly back in the machine.
Related FAQs
HL-L2300D, HL-L2340DW, HL-L2360DN, HL-L2365DW
If you need further assistance, please contact Brother customer service:
Content Feedback
To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?
Please note this form is used for feedback only.