HL-5440D
FAQs & Troubleshooting |
HL-5440D
Date: 22/09/2014 ID: faq00000307_018
Jam Tray 1 or Jam Tray 2
Please follow the steps below to clear the message Jam Tray 1 or Jam Tray 2.
NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.
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Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine.
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Pull the paper tray completely out of the printer.
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Use both hands to slowly pull out the jammed paper.
Pulling the jammed paper downward allows you to remove the paper more easily.
- Put paper below the maximum paper mark. While pressing the green paper-guide release lever, slide the paper guides to fit the paper size. Make sure that the guides are firmly in the slots.
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Put the paper tray firmly back in the printer.
If you turn off the machine during a paper jam, the machine will print incomplete data from your computer. Before you turn on the machine, delete the print job on your computer.
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Open the front cover and close it to resume printing.
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For models without LCD:
Make sure that the Paper and Error LEDs are off and the Ready LED is green.
DO NOT take out the standard paper tray while paper is feeding from a lower paper tray as this will cause a paper jam.
Related FAQs
HL-5440D, HL-5450DN, HL-5450DNT, HL-5470DW, HL-6180DW, HL-6180DWT
If you need further assistance, please contact Brother customer service:
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