FAQs & Troubleshooting

Close

Model discontinued. This page is no longer updated.

FAX-1820C

FAQs & Troubleshooting

FAQs & Troubleshooting

FAX-1820C

Not your product?

Date: 09/12/2005 ID: faq00000089_000

I cannot receive a colour fax.

  • Make sure the person sending the fax has a fax machine capable of sending colour faxes.
  • If one or more of the ink cartridges are empty, the machine cannot receive a colour fax. While memory is available, black and white faxes will be received into memory.

The FAX/MFC will stop all print operations such as printing copies, faxes and jobs from the PC when one or more of the ink cartridges are empty.

Related Models

FAX-1820C, FAX-1840C, FAX-1940CN, FAX-2440C, MFC-210C, MFC-215C, MFC-235C, MFC-240C, MFC-260C, MFC-3220C, MFC-3240C, MFC-3320CN, MFC-3340CN, MFC-3360C, MFC-3420C, MFC-3820CN, MFC-410CN, MFC-425CN, MFC-465CN, MFC-4820C, MFC-5440CN, MFC-5460CN, MFC-580, MFC-5840CN, MFC-5860CN, MFC-590, MFC-620CN, MFC-640CW, MFC-680CN, MFC-820CW, MFC-885CW, MFC-890

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.