FAQs & Troubleshooting

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MFC-3420C

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-3420C

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Date: 15/11/2005 ID: faq00000040_001

Why can't I print when an ink cartridge is empty?

Your Brother machine is designed to stop ALL printing operations when any of the ink cartridges are empty. This is to ensure the life of the print head and maintain premium print quality. If the unit were to continue printing, print jobs and cleaning cycles would suck air from the empty cartridge and damage the print head. The only way to continue printing is to replace the empty ink cartridge(s).

 


While memory is available, black and white faxes will continue to be received into memory. If a color fax is being received, the Brother machine's "handshake" will request the fax be sent as black and white. If the sending machine has the ability to convert it, the color fax will be received into memory as a black and white fax. All faxes received into memory will automatically print once the ink cartridge is replaced.

Related FAQs

Related Models

MFC-3420C, MFC-3820CN

If you need further assistance, please contact Brother customer service:

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