MFC-J985DW
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FAQs & Troubleshooting |
![](/g/b/img/product/mfcj985dw_us_eu_as.jpg)
MFC-J985DW
Date: 16/07/2019 ID: faq00000037_007
Black ink is still wet after printing on glossy paper from my computer
When printing on glossy paper, make sure you select Photo Paper (Brother BP71 Photo Paper/ Brother BP61 Photo Paper/ Other Photo Paper) as the Media Type in the printer driver:
NOTE: The screens on your computer may vary depending on your operating system.
Windows
- Click Start > Control Panel > Hardware and Sound > Devices and Printers
- Right-click your printer icon and select Printing Preferences...
- In the Basic tab, select Photo Paper (Brother BP71 Photo Paper/ Brother BP61 Photo Paper/ Other Photo Paper) for the Media Type.
- Click OK..
![](/g/b/img/faqend/faq00000037_007/gb/en/13248/photo1.gif)
Mac
- Click File > Print.
-
Click the disclosure triangle next to the Printer pop-up menu.
-
Select Print Settings in the Print dialog box.
- Click the Media Type pop-up menu.
- Select Photo Paper (Brother BP71 Photo Paper/ Brother BP61 Photo Paper/ Other Photo Paper).
![image](/g/b/img/faqend/faq00000037_007/gb/en/22806/image91.gif)
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If you need further assistance, please contact Brother customer service:
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