FAQs & Troubleshooting

Close

MFC-L6970DW

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-L6970DW

Not your product?

Date: 24/07/2018 ID: faq00000011_038

Hollow print

Print Quality Problem - Hollow print

 

Check the following points to resolve the issue:

  • Select Thick Paper mode in the printer driver or use thinner paper than you are currently using.
  • (Not available for some models)
    Select the appropriate media type in the menu setting.
  • Check the machine's environment. Conditions such as high humidity can cause hollow print.
    Refer to Product Safety Guide available in the Manuals section.
  • The drum unit may be damaged. Replace the drum unit with a new drum unit.
    > Click here to see how to replace the drum unit.

 

Related Models

DCP-L2510D, DCP-L2530DW, DCP-L5500DN, DCP-L6600DW, HL-L2310D, HL-L2350DW, HL-L2370DN, HL-L2375DW, HL-L5000D, HL-L5050DN, HL-L5100DN(T), HL-L5200DW(T), HL-L6250DN, HL-L6300DW(T), HL-L6400DW(T), HL-L6450DW , MFC-L2710DN, MFC-L2710DW, MFC-L2730DW, MFC-L2750DW, MFC-L5700DN, MFC-L5750DW, MFC-L6800DW(T), MFC-L6900DW(T), MFC-L6950DW, MFC-L6970DW

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.