MFC-EX910
FAQs & Troubleshooting |
MFC-EX910
Date: 27/07/2023 ID: faq00000006_050
Black lines down the page
Black lines down the page.
Printed pages have toner stains down the page.
Check the following points to resolve the issue:
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Clean the corona wire inside the drum unit by sliding the green tab.
> Click here to see how to clean the corona wire of the drum unit.
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Make sure the green tab of the corona wire is in the Home position (1).
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Wipe the scanner glass strip with a dry lint free soft cloth.
> Click here to see how to clean the scanner glass strip.
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The toner cartridge may be damaged. Replace the toner cartridge with a new toner cartridge.
> Click here to see how to replace the toner cartridge.
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The drum unit may be damaged. Replace the drum unit with a new drum unit.
> Click here to see how to replace the drum unit.
- The fuser unit may be contaminated. Contact Brother Customer Service from the "Contact Us" section.
DCP-L2620DW, DCP-L2627DW(XL), DCP-L2627DWE, DCP-L2660DW, DCP-L2665DW, DCP-L5510DW, MFC-EX910, MFC-L2800DW, MFC-L2827DW(XL), MFC-L2835DW, MFC-L2860DW, MFC-L2860DWE, MFC-L2960DW, MFC-L2980DW, MFC-L5710DN, MFC-L5710DW, MFC-L5715DN, MFC-L6710DW, MFC-L6910DN, MFC-L6915DN
If you need further assistance, please contact Brother customer service:
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