MFC-9840CDW
FAQs & Troubleshooting |
MFC-9840CDW
Date: 30/07/2019 ID: faq00000006_022
Vertical coloured streaks or bands appear on the page.
Please check the following points:
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(For models with Automatic Document Feeder only)
Wipe the scanner glass strip with a dry lint free soft cloth.
> Click here to see how to clean the scanner glass strip.
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Clean all four corona wires (one for each colour) of the drum unit by sliding the green tab.
> Click here to see how to clean the corona wires.
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Make sure each corona wire's green tab is at the home position.
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One of the toner cartridges may be damaged. Replace the toner cartridge that matches the colour of the streak or band.
> Click here to see how to replace the toner cartridge.
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The drum unit may be damaged. Put in a new drum unit.
> Click here to see how to replace the drum unit.
- The fuser unit may have a smudge mark. Contact our Customer Service Centre.
DCP-9045CDN, MFC-9840CDW
If you need further assistance, please contact Brother customer service:
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