FAQs & Troubleshooting

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MFC-9840CDW

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-9840CDW

Not your product?

Date: 12/07/2007 ID: faq00000002_009

Nothing is printed on the page or some colours are missing.


Please check the following points.

  • Make sure that the toner cartridges are installed properly.
  • One of the toner cartridges may be damaged. Identify the missing colour and put in a new toner cartridge for the colour with the white line.
  • The drum unit may be damaged. Put in a new drum unit.

Related Models

DCP-9045CDN, MFC-9840CDW

If you need further assistance, please contact Brother customer service:

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