FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 20/04/2018 ID: faqp00100265_000

When printing from an application, the application's "Collate" setting does not work correctly.

The printer driver's "Collate" setting may be overriding the settings in your application.

To resolve this issue, do the following:

  1. Open the Devices and Printers window.
    See the FAQ  “How to open the Devices and Printers window.
  2. Right-click the printer icon and open the Printing Preferences.
  3. Make sure that the "Collate" check box is not selected.

Your application's "Collate" setting should now work correctly.

Related Models

PJ-722, PJ-723, PJ-762, PJ-763, PJ-763MFi, PJ-773, PT-D800W, PT-P700, PT-P710BT, PT-P750W, PT-P900W, PT-P910BT, PT-P950NW, QL-1100, QL-1110NWB, QL-710W, QL-720NW, QL-800, QL-810W, QL-820NWB, RJ-2030, RJ-2050, RJ-2140, RJ-2150, RJ-3050, RJ-3150, RJ-4030, RJ-4040, RJ-4230B, RJ-4250WB

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: €Are there any comments you would like to add?

Please note this form is used for feedback only.