How to identify the printer's firmware version
You can confirm the firmware version by printing the printer information.
To print the printer settings report:
- Make sure that a roll of receipt paper has been loaded and the media roll compartment cover is closed.
- Turn on the printer.
- Press and hold the (Feed) button until "Printing" appears on the LCD. The printer information will print.
- Check the "PROGRAM VERSION" for the printer's firmware version.
RJ-2030, RJ-2050, RJ-2140, RJ-2150
If you need further assistance, please contact Brother customer service:
Please note this form is used for feedback only.