FAQs & Troubleshooting


Model discontinued. This page is no longer updated.


FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 24/12/2019 ID: faqp00000348_018

How do I reset the PS-9000 to factory default settings?



[Method 1]

  1. Make sure that the AC adapter is not connected to the product.
  2. While pressing the push button, connect the AC adapter to the product.
  3. The STATUS LED (orange) will blink once when the power connection is made.
  4. Hold down the push button for two seconds.
  5. The STATUS LED (orange) will constantly light and the reset to factory default is completed.
  6. Release the push button.
  • Do not turn off the PS-9000 while it is being initialized to the factory default settings.
  • When the PS-9000 is turned on again after being initialized to the factory default settings, do not press the push button.


[Method 2: using the Brother PS-9000 Utility]

  1. Select PS-9000 in the PS-9000 setting dialog box of the Brother PS-9000 Utility.
  2. Click [initialized].

Related Models

PS-9000, PS-9000, PT-9200DX, PT-9500PC, QL-1050, QL-1050N, QL-500, QL-500A, QL-550, QL-560, QL-650TD

If you need further assistance, please contact Brother customer service:

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