FAQs & Troubleshooting


Model discontinued. This page is no longer updated.


FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 14/05/2013 ID: faq00000393_000

I cannot see NC-7100w network name (SSID) "SETUP" in the list when using Windows XP. What should I do?

If you are unable to see NC-7100w network name (SSID) "SETUP" in the list when using Windows XP, check the following:

  • Move your printer with the print server installed closer to your PC and try again.
  • Reset the print server back to its default factory setting and try again. For information how to reset to factory default setting, click here.
  • Follow the steps below according to your operating system version.


If you are using Windows 98/Me, Windows NT 4.0 or Windows 2000, please refer to your wireless card manufacture instructions for changing the wireless settings.


For Windows XP:

  1. Click Start and then Control Panel.

  2. Click the Network Connections icon.

  3. Select and right click Wireless Network Connection. Click View Available Wireless Networks.

  4. Click the Advanced button.

  5. Click Add.

  6. Enter "SETUP" for the Network name (SSID).

    Make sure that the check box at the bottom of the screen for ad hoc network is selected, and then click OK.

  7. Click OK.

  8. Check the wireless network connection status. It may take a few minutes for the IP address to be displayed.

  9. You can now use the Brother Wireless Setup Wizard to configure your print server settings.

Related Models


If you need further assistance, please contact Brother customer service:

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