FAQs & Troubleshooting

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MFC-J6510DW

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-J6510DW

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Date: 03/09/2020 ID: faq00002995_001

Install PaperPort™ 12SE onto Windows 8.

You can install PaperPort™ 12SE from the CD-ROM supplied with your Brother machine.
Check the OS written on the CD-ROM label and follow the steps applicable for your case.

 

Case A: Windows 8 is written on the CD-ROM label.

  1. Insert the CD-ROM supplied with your Brother machine into the CD/ DVD drive.
  2. Do one of the followings:
    • If the opening screen appears automatically, go to STEP 3.
    • If does not, open the CD/ DVD drive and then double-click the start.exe to run the opening screen.

      start exe

     

  3. Choose your model (if needed) and language and then click Install MFL-Pro suite. Follow the onscreen instruction to install PaperPort™ 12SE.
     
     

 

Case B: Windows 8 is NOT written on the CD-ROM label.

  1. Insert the CD-ROM supplied with your Brother machine into the CD/ DVD drive.
  2. Do one of the followings:
    • If the CD/DVD drive folder opens automatically go to STEP 6.
    • If does not, go to STEP 3.

      CD/DVD driver open

     

  3. On the Start screen, click DownArrow.

    StartScreen_DownArrow

    If DownArrow is not on the Start screen, right-click somewhere on an empty spot (1), and then click, All Apps from the bar (2).
    start screen

     

  4. Click File Explorer.

    file explorer
     
  5. Open the CD/ DVD drive.

    CD/DVD driver open
     
  6. Open paperport folder.

    open paperport folder
     
  7. Click an icon at the left side of the address bar. The folder path will be shown. Make a note of the folder path shown in the address bar.
    For example) E:\paperport\ ("E" is an example of the CD/ DVD drive.)

    folder path
     
  8. Move your mouse to the upper or lower right corner of your Desktop screen. When the menu bar appears, click Start.

    desktop screen
     
  9. On the Start screen, click DownArrow.

    StartScreen_DownArrow

    If DownArrow is not on the Start screen, right-click somewhere on an empty spot (1), and then click, All Apps from the bar (2).
    start screen

     

  10. Click Command Prompt.

    command prompt
     
  11. The Command Prompt window will appear.
     
  12. Type the text in the following order.

    Command Prompt Input

     

    1. Folder path of which you made a note in STEP 7.
    2. \PP12Installer.exe
    3. ␣ (one space)
    4. langid=
    5. 1033 (language ID*)

      * 1033 is the language ID for English. The language ID varies depending on the language. Enter 4 digits for your language ID instead of "1033" referring to the following Language ID list.
       

      Language ID list:

      English: 1033 Dutch: 1043 Hungarian: 1038
      Brazilian Portuguese: 1046   Danish: 1030 Polish: 1045
      French: 1036 Norwegian: 1044   Slovak: 1051
      Italian: 1040 Swedish: 1053 Romanian: 1048  
      German: 1031 Russian: 1049 Bulgarian: 1026
      Spanish: 1034 Czech: 1029  

       

     

  13. Press the Enter key on your computer's keyboard.
     
  14. Follow the onscreen instruction to install PaperPort™ 12SE.
     
     

     

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If you need further assistance, please contact Brother customer service:

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