FAQs & Troubleshooting

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MFC-J4510DW

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-J4510DW

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Date: 26/02/2014 ID: faq00002988_001

Paper tray not detected

There are two cases when the display shows this message. Follow the solution suitable for your case.

 

Cause1: The Paper tray is not completely inserted.

Slowly push the paper tray completely into the machine.

 

Cause2: Paper or a foreign object has prevented the paper tray from being inserted properly.

Click here to see the solution for Case3: The Touchscreen shows "Paper Jam Front, Rear".

Related Models

DCP-J4110DW, MFC-J2310, MFC-J2510, MFC-J4410DW, MFC-J4510DW, MFC-J4610DW, MFC-J4710DW

If you need further assistance, please contact Brother customer service:

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