FAQs & Troubleshooting

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HL-L5100DN(T)

FAQs & Troubleshooting

FAQs & Troubleshooting

HL-L5100DN(T)

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Date: 13/07/2018 ID: faq00000011_038

Hollow print

Print Quality Problem - Hollow print

 

Check the following points to resolve the issue:

  • Select Thick Paper mode in the printer driver or use thinner paper than you are currently using.
  • (Not available for some models)
    Select the appropriate media type in the menu setting.
  • Check the machine's environment. Conditions such as high humidity can cause hollow print.
    Refer to Product Safety Guide available on the Manuals section.
  • The drum unit may be damaged. Replace the drum unit with a new drum unit.
    > Click here to see how to replace the drum unit.

 

Related Models

DCP-B7500D, DCP-B7520DW, DCP-L2510D, DCP-L2512D, DCP-L2530DW, DCP-L2532DW, DCP-L2537DW, DCP-L2550DN, DCP-L2551DN, DCP-L2552DN, DCP-L5500DN, DCP-L6600DW, HL-B2080DW, HL-L2310D, HL-L2312D, HL-L2350DW, HL-L2352DW, HL-L2357DW, HL-L2370DN, HL-L2371DN, HL-L2372DN, HL-L2375DW, HL-L5000D, HL-L5100DN(T), HL-L5200DW(T), HL-L6250DN, HL-L6300DW(T), HL-L6400DW(T), HL-L6450DW , MFC-B7710DN, MFC-B7715DW, MFC-L2710DN, MFC-L2710DW, MFC-L2712DN, MFC-L2712DW, MFC-L2730DW, MFC-L2732DW, MFC-L2750DW, MFC-L2751DW, MFC-L2752DW, MFC-L5700DN, MFC-L5750DW, MFC-L6800DW(T), MFC-L6900DW(T), MFC-L6950DW, MFC-L6970DW

If you need further assistance, please contact Brother customer service:

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