FAQs & Troubleshooting

Close

HL-1212WE

FAQs & Troubleshooting

FAQs & Troubleshooting

HL-1212WE

Not your product?

Date: 01/04/2016 ID: faq00000307_023

Jam Tray

The Jam Tray message appears if a paper jam occurs in the paper tray. When the Jam Tray message appears, the following LED indications is shown on the control panel. The Error LED (Error) will blink twice and turn off for 1 second.

 

JamTray

 

Please follow the steps below to clear the Jam Tray message.

 

  1. Remove the jammed paper.
     
    JamTray
  2. Press the button to clear the error.
     
    PressPower
Click on the image to play the video instructions.

You can see the steps with video clips.
 

  • The clip is being streamed from YouTube. (Opens in a new window.)
  • Your machine may alter what is displayed on this video.

Related FAQs

Related Models

HL-1110, HL-1110E, HL-1110R, HL-1112, HL-1112E, HL-1112R, HL-1202R, HL-1210W, HL-1210WE, HL-1210WR, HL-1212W, HL-1212WE, HL-1212WR, HL-1222WE, HL-1223WE, HL-1223WR

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: €Are there any comments you would like to add?

Please note this form is used for feedback only.