CM900
 |
FAQs & Troubleshooting |
CM900
Date: 18/02/2021 ID: faqh00101180_000
E12002 appears on the computer screen.
Error message
Unable to import. The file may not be usable or supported. (E12002)
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Cause
The image file ("jpg", "gif", "bmp" or "png" file) cannot be imported.
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Solution
The file may be corrupt or may not be compatible with CanvasWorkspace.
CM260, CM300, CM600, CM600DX, CM700, CM750, CM800Q, CM840, CM900, DC100, SDX CE, SDX1000, SDX1200, SDX1250, SDX135, SDX1350, SDX1500, SDX1550, SDX2200D, SDX2240D, SDX2250D, SDX900, SDX950, SDX950SK, SDXTL
If you need further assistance, please contact Brother customer service:
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