FAQs & Troubleshooting
Date: 28/05/2020 ID: faqp00000060_008
The printed label contains blank horizontal lines.
A horizontal line can be a result of some dust or dirt collected on the surface of the print head. This can be corrected by cleaning.
To clean the printhead:
- Press the Power key ( ) to turn off the machine's power.
- Disconnect the AC adapter.
- Open the back cover.
- Remove the tape cassette and the batteries.
Gently wipe the print head up and down using a dry cotton swab.
To avoid injuries, do not touch the blade of the cutter unit or any metal parts near the print head.
GL-200, PT-1005, PT-1010, PT-1080, PT-1090, PT-7100, PT-H75
If you need further assistance, please contact Brother customer service:
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