FAQs & Troubleshooting


Model discontinued. This page is no longer updated.


FAQs & Troubleshooting

FAQs & Troubleshooting


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Date: 24/08/2006 ID: faq00000261_000

How do I clean the Scanner to improve the copy or fax quality?

To clean the Document Scanner, follow the steps listed below:

  1. Unplug the telephone line and then the power cord.
    When you reconnect these lines later, connect the power cord first, then the telephone line.
  2. Lift the control panel cover.

  1. Clean the flat white pressure bar and glass strip under the bar. Moisten a small, clean, soft, lint-free cloth with isopropyl alcohol and carefully remove dirt from the glass strip and the white bar.

Related Models

FAX-1815C, FAX-1820C, MFC-3220C, MFC-3320CN, MFC-580

If you need further assistance, please contact Brother customer service:

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