FAQs & Troubleshooting

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Model discontinued. This page is no longer updated.

FAX-1820C

FAQs & Troubleshooting

FAQs & Troubleshooting

FAX-1820C

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Date: 14/05/2013 ID: faq00000488_004

How can I clear the "INK EMPTY" message?

The message INK EMPTY will appear if one or more of the ink cartridges are empty. To clear the message, you need to replace the empty cartridge(s).

 


If you have already changed your ink cartridge and "INK EMPTY" continues to appear on the LCD, click here for more information.

 

While "INK EMPTY" appears on the LCD, the FAX will stop all print operations (such as printing copies, faxes and jobs from the computer).

If memory is available, black and white faxes will be received into memory. If a color fax is being received, the Brother machine's "handshake" will request the fax be sent as black and white. If the sending machine has the ability to convert it, the color fax will be received into memory as a black and white fax. All faxes received into memory will automatically print once the ink cartridge is replaced. Click here for instructions on how to replace the ink cartridge(s).

To maintain the highest print quality, the unit periodically cleans the print head. You can also clean the print head when needed by pressing the Ink/Reports key and then select Cleaning. This cleaning process does consume an amount of ink.

Related FAQs

Related Models

FAX-1815C, FAX-1820C

If you need further assistance, please contact Brother customer service:

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