FAQs & Troubleshooting

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Model discontinued. This page is no longer updated.

FAX-1820C

FAQs & Troubleshooting

FAQs & Troubleshooting

FAX-1820C

Not your product?

Date: 13/05/2013 ID: faq00000251_002

How can I clear the "CHECK CARTRIDGE" error message?


  • The ink cartridge may not be installed correctly. Reinstall the ink cartridge.
    To refer to the instructions, please click here.

  • Make sure that you have removed the sealing tape from the side of the ink cartridge.

  • Power off the FAX for several minutes, then power it back on again.

Related Models

FAX-1815C, FAX-1820C

If you need further assistance, please contact Brother customer service:

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