FAQs & Troubleshooting

Close

DCP-L6600DW

FAQs & Troubleshooting

FAQs & Troubleshooting

DCP-L6600DW

Not your product?

Date: 15/12/2021 ID: faq00100760_000

I cannot connect my machine to a Windows 11 computer via USB.

A Windows 11 update distributed by Microsoft in December 2021 will solve the following issues:

 

  • Unable to detect your Brother machine when it is connected to your computer using a USB cable.
  • Unable to change your Brother machine's settings.
  • Unable to connect more than one Brother machine via USB.

Run Windows Update to apply the KB5008215 update for Windows 11.

Related Models

DCP-B7500D, DCP-B7520DW, DCP-B7600D, DCP-B7620DW, DCP-J1050DW, DCP-J1100DW, DCP-J1140DW, DCP-J1200W(E), DCP-J1800DW, DCP-J572DW, DCP-J772DW, DCP-J774DW, DCP-L2510D, DCP-L2512D, DCP-L2530DW, DCP-L2532DW, DCP-L2537DW, DCP-L2550DN, DCP-L2551DN, DCP-L2552DN, DCP-L2600D, DCP-L2620DW, DCP-L2622DW, DCP-L2627DW(XL), DCP-L2627DWE, DCP-L2640DN, DCP-L2660DW, DCP-L2665DW, DCP-L3510CDW, DCP-L3515CDW, DCP-L3517CDW, DCP-L3520CDW(E), DCP-L3527CDW, DCP-L3550CDW, DCP-L3555CDW, DCP-L3560CDW, DCP-L5500DN, DCP-L5510DW, DCP-L6600DW, DCP-L8410CDW, DCP-T220, DCP-T225, DCP-T310, DCP-T420W, DCP-T425W, DCP-T426W, DCP-T510W, DCP-T520W, DCP-T525W, DCP-T710W, DCP-T720DW, DCP-T820DW, HL-B2080DW, HL-B2180DW, HL-J6000DW, HL-J6010DW, HL-J6100DW, HL-L2310D, HL-L2312D, HL-L2350DW, HL-L2352DW, HL-L2357DW, HL-L2370DN, HL-L2371DN, HL-L2372DN, HL-L2375DW, HL-L2400DW, HL-L2400DWE, HL-L2402D, HL-L2442DW, HL-L2445DW, HL-L2447DW, HL-L2460DN, HL-L3210CW, HL-L3215CW, HL-L3220CW(E), HL-L3230CDW, HL-L3240CDW, HL-L3270CDW, HL-L5000D, HL-L5100DN(T), HL-L5200DW(T), HL-L5210DN, HL-L5210DW, HL-L5215DN, HL-L6210DW, HL-L6250DN, HL-L6300DW(T), HL-L6400DW(T), HL-L6410DN, HL-L6415DN, HL-L6450DW , HL-L8230CDW, HL-L8240CDW, HL-L8260CDW, HL-L8360CDW, HL-L9310CDW(T), HL-L9430CDN, HL-L9470CDN, MFC-B7710DN, MFC-B7715DW, MFC-B7800DN, MFC-B7810DW, MFC-EX670, MFC-EX910, MFC-J1010DW, MFC-J1300DW, MFC-J2330DW, MFC-J2340DW, MFC-J3530DW, MFC-J3540DW, MFC-J3930DW, MFC-J3940DW, MFC-J4335DW(XL), MFC-J4340DW(E), MFC-J4535DWXL, MFC-J4540DW(XL), MFC-J491DW, MFC-J497DW, MFC-J5330DW, MFC-J5335DW, MFC-J5340DW(E), MFC-J5345DW, MFC-J5730DW, MFC-J5740DW, MFC-J5930DW, MFC-J5945DW, MFC-J5955DW, MFC-J6530DW, MFC-J6540DW(E), MFC-J6930DW, MFC-J6935DW, MFC-J6940DW, MFC-J6945DW, MFC-J6947DW, MFC-J6955DW, MFC-J6957DW, MFC-J6959DW, MFC-J890DW, MFC-J895DW, MFC-L2710DN, MFC-L2710DW, MFC-L2712DN, MFC-L2712DW, MFC-L2730DW, MFC-L2732DW, MFC-L2750DW, MFC-L2751DW, MFC-L2752DW, MFC-L2800DW, MFC-L2802DN, MFC-L2802DW, MFC-L2827DW(XL), MFC-L2835DW, MFC-L2860DW, MFC-L2860DWE, MFC-L2862DW, MFC-L2922DW, MFC-L3710CW, MFC-L3730CDN, MFC-L3740CDW(E), MFC-L3750CDW, MFC-L3760CDW, MFC-L3770CDW, MFC-L5700DN, MFC-L5710DN, MFC-L5710DW, MFC-L5715DN, MFC-L5750DW, MFC-L6710DW, MFC-L6800DW(T), MFC-L6900DW(T), MFC-L6910DN, MFC-L6915DN, MFC-L6950DW, MFC-L6970DW, MFC-L8340CDW, MFC-L8390CDW, MFC-L8690CDW, MFC-L8900CDW, MFC-L9570CDW(T), MFC-L9577CDW, MFC-L9630CDN, MFC-L9635CDN, MFC-L9670CDN, MFC-T910DW, MFC-T920DW

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.