DCP-J4120DW
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FAQs & Troubleshooting |
DCP-J4120DW
Date: 02/06/2014 ID: faq00002988_000
Paper tray not detected/ Paper tray #2 not detected
There are two cases when the display shows this message. Follow the solution suitable for your case.
Cause1: The Paper tray is not completely inserted.
Slowly push the paper tray completely into the machine.
Cause2: Paper or a foreign object has prevented the paper tray from being inserted properly.
DCP-J4120DW, DCP-J562DW, DCP-J785DW, MFC-J2320, MFC-J2720, MFC-J3520, MFC-J3720, MFC-J4420DW, MFC-J4620DW, MFC-J4625DW, MFC-J480DW, MFC-J5320DW, MFC-J5620DW, MFC-J5625DW, MFC-J5720DW, MFC-J5920DW, MFC-J6520DW, MFC-J6720DW, MFC-J680DW, MFC-J6920DW, MFC-J6925DW, MFC-J880DW, MFC-J985DW
If you need further assistance, please contact Brother customer service:
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