FAQs & Troubleshooting

Close

PT-D800W

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 04/09/2020 ID: faqp00100525_000

When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.

Follow the steps below:

  1. Download and install the latest version of the printer driver, firmware, and P-touch Editor from the [Downloads] section of this website.
  2. Make sure the printer is set up to use self-laminating tape using either P-touch Editor or the printer keyboard.

> When using P-touch Editor to edit and print labels
> When using the printer keyboard to edit and print labels (PT-E500/D800/E800 series only)

 

When using P-touch Editor to edit and print labels
 

Use the Cable Labeling Wizard to select the self-laminating tape option:
 

  1. Start P-touch Editor.

  2. Click [Cable Labeling Wizard].
    P-touch Editor

    You can also open the Cable Labeling Wizard from the layout window. Click the Cable Labeling icon (icon).

    <Express Mode> <Professional Mode>
    Express Mode Professional Mode
  3. Select [Self-Laminating] from the Label Type drop-down list.
    Cable Labeling

  4. Specify the settings you want and click [OK].
     
  5. Edit and print the label.
    <Express Mode> <Professional Mode>
    Express Mode Professional Mode
[  Back To Top ]

 

When using the printer keyboard to edit and print labels (PT-E500/D800/E800 series only)

 

> For PT-E500/E550W

> For PT-D800W/E800W/E800T/E800TK/E850TKW

 

For PT-E500/E550W
 

  1. Install the self-laminating tape into the printer.

  2. Press the [Cable Wrap] key.

    The keyboard layout may differ depending on your model.
    KeyboardKeyboard

  3. Make sure that the LCD displays [SELF-LAMINATING].
    LCD

    If the LCD displays [CABLE WRAP] instead of [SELF-LAMINATING], update your printer's firmware.
    Download and install the latest firmware from the [Downloads] section, and then repeat this procedure again starting from step 1.

  4. Specify the settings you want, and then click the [OK] or [Enter] key.

  5. Edit and print the label.

 

For PT-D800W/E800W/E800T/E800TK/E850TKW

 

  1. Install the self-laminating tape into the printer.
     
  2. Select [Cable Label] using the cursor keys ( Cursor keys  ), and then press the [OK] or [Enter] key.
    <PT-D800W/E800W> <PT-E800TK/E850TKW>
    LCD LCD

  3. Select [Cable Wrap] using the cursor keys ( Cursor keys ), and then press the [OK] or [Enter] key.
    LCD

  4. Make sure that the LCD displays [Self-Laminating].
    LCD

    If [Self-Laminating] does not appear on the LCD, update the printer's firmware.
    Download and install the latest firmware from the [Downloads] section of this website, and then repeat this procedure again starting from step 1.

  5. Specify the settings you want, and then press the [OK] or [Enter] key.
     
  6. Edit and print the label.
[  Back To Top ]

Related Models

PT-D800W, PT-E500, PT-E550W, PT-P900W, PT-P950NW

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: €Are there any comments you would like to add?

Please note this form is used for feedback only.