FAQs & Troubleshooting

Close

PT-D800W

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 03/12/2019 ID: faqp00000055_006

The tape does not cut well.

Clean the tape cutter blade as follows:

  • Always remove the batteries and disconnect the AC adapter before cleaning the printer.
  • Do not touch the cutter blade directly with your bare hands.

 

  1. Turn off the printer.
     
  2. Remove the batteries and disconnect the AC adapter.
     
  3. Remove the tape cassette.
     
  4. Wipe the tape cutter blade using a dry cotton swab as shown below.

    Clean tape cutter blade

Related Models

PT-D800W

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.