TD-4750TNWBR

FAQs & Troubleshooting

TD-4750TNWBR

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Date: 01/12/2021 ID: faqp00100527_000

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Update the Bluetooth®/Wi-Fi® module's firmware to use Bluetooth Low Energy (BLE)

Bluetooth connection is not available for Mac.

Check whether the Bluetooth/Wi-Fi module's current firmware supports BLE:
1. Start the BPM (Brother Printer Management Tool).
  You can download the BPM from the [Downloads] section of this website.
  
  The BPM does not support the Bluetooth connection. We recommend connecting the printer to your computer via USB or Wi-Fi.
  For details about how to connect, see the FAQ: "How to connect the printer to your computer".
2. Select your printer and click Printer Configuration.
3. Click the Wi-Fi tab and check the Wi-Fi version.
  - If the version is 3.7.1.0 or later, the printer can already use BLE. See "Enable or disable Bluetooth Low Energy (BLE)".
  - If the version is 3.5.1.1, go to Step 2.
Update the printer firmware to the following version:

Model Firmware Version

TD-4650TNWB/ 4750TNWB / 4650TNWBR / 4750TNWBR V1.04.S18 or later

RJ-2055WB / 3055WB B1.00.Q28 or later

See "How to update the firmware".
Update the Bluetooth/Wi-Fi module's firmware:
1. Download the batch file (.zip) from the table below and then double-click to unzip it.
  
  TD-4650TNWB / 4750TNWB / 4650TNWBR / 4750TNWBR
  RJ-2055WB / 3055WB
2. In the BPM, click Printer Configuration, and then click the Wi-Fi tab.
  Type the SSID and Key, and select the Encryption type.
3. Click Set, and then click Get and confirm that the printer's IP address is correct.
4. Disconnect both the USB cable and the LAN cable, and then select your machine.
5. Click File Manager.
6. Select Firmware File from the File Type drop-down list.
  Click Browse to select the Wi-Fi/Bluetooth Firmware "xPico200_3.7.1.0R6.signed.rom" from the unzipped files, and then click Download.
  The printer restarts.
Connect the printer to your computer with a USB cable.
Run the "Set_Wi-Fi.BAT" batch file.
Select USB Printing Support from the Device drop-down list, and then click OK.
After the printer restarts automatically, type the number from the Wi-Fi Region list.
Select USB Printing Support, and then click OK.

For RJ-2055WB / 3055WB, make sure you select USB Printing Support after the white LED stops blinking and is lit.

Wait for the printer to restart.
When the following screen appears, type "1".
Select USB Printing Support, and then click OK.

Wait for about 15 seconds for the printer to restart automatically.
For information on how to enable or disable BLE, see "Enable or disable Bluetooth Low Energy (BLE)".

When the batch file is executed, the Wi-Fi SSID information you set in Step 3-b will be reset and you will need to set the SSID again to use the Wi-Fi feature.