FAQs & Troubleshooting

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PT-P750W

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 06/11/2020 ID: faqp00100071_000

When I run iPrint&Label, "Unconnected Printer" is displayed on my Android™ device.

This message appears the first time iPrint&Label is started.
If your Android™ device is not connected to the same network as the printer you want to connect to, choose the printer from the "Unconnected Printer" list and tick the check box.

 "Unconnected Printer" list

  • If the check box is not ticked, you cannot proceed to the next step.
  • If any of the printers were previously connected to the same network as your Android™ device, its check box will already be ticked.

Related Models

PT-P300BT, PT-P710BT, PT-P750W, PT-P910BT

If you need further assistance, please contact Brother customer service:

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