TJ-4420TN
 |
FAQs & Troubleshooting |
TJ-4420TN
Date: 28/09/2020 ID: faqp00001466_040
What do the indicator lights mean?
LED indications
The indicators light and blink to indicate the printer's status.
The following symbols are used in this FAQ to explain the meaning of the different indicator colors and patterns.
 /  /  |
Indicator is lit in the color shown |
 / 
|
Indicator is blinking in the color shown |
| LED Color | Description |
|---|---|
 |
Power is ON. |
 |
- The printer is downloading data from a computer. - The printer is paused. |
 |
The printer is removing data from memory. |
 |
The Print Head is open or there is a Cutter error. |
 |
There is a printing error, such as "Paper Empty", "Paper Jam", "Ribbon Empty", or "Memory Error". |
Error messages
| Error Message | Possible Cause | Solution |
|---|---|---|
| Carriage Open | The printer carriage is open. | Check that the print carriage is closed correctly. |
| Not Printing | The serial or USB cable is not connected correctly. | Reconnect the serial or USB cable. |
| The wireless device may be connected incorrectly to the printer. | Reset the device's wireless settings and set up the device again. | |
| The serial or USB cable may be damaged. | Try a new cable. | |
| The port specified in the Windows driver is not correct. | Specify the correct port. | |
| The Print Head may need cleaning. | Clean the Print Head. | |
| Your custom program may not contain the necessary commands. | Make sure that your program contains the PRINT command at the end of the file and a CRLF at the end of each command line. | |
| No print on the label | The ribbon/media is loaded incorrectly. | Reload the media/ribbon. |
| Make sure the ink coated ribbon is set in the correct position. | ||
| The ribbon/media is incompatible. | Install the correct ribbon/media. | |
| The print density/darkness is set incorrectly. | Adjust the print density/darkness. | |
| No Ribbon | The ribbon has finished. | Replace the ribbon with a new one. To install a new ribbon roll, see the FAQ: "How to load the Ribbon". |
| The ribbon is installed incorrectly. | Reinstall the ribbon. To install the ribbon roll, see the FAQ: "How to load the Ribbon". | |
| No Paper | The label roll has finished. | Replace the label with a new one. To install a new label roll, see the FAQ: "How to load the Media". |
| The label is installed incorrectly. | Reinstall the label roll. To install the label roll, see the FAQ: "How to load the Media". | |
| The Gap/Black Mark Sensor is not calibrated. | Calibrate the Gap/Black Mark Sensor. | |
| Paper Jam | The Gap/Black Mark Sensor is not calibrated. | Calibrate the Gap/Black Mark Sensor. |
| The label size is not set correctly. | Set the label size correctly. | |
| A paper jam occurred inside the printer. | Remove the jammed paper. | |
| Take Label | Peeler Mode is enabled. | Take the label. |
TJ-4420TN, TJ-4422TN, TJ-4520TN, TJ-4522TN
If you need further assistance, please contact Brother customer service:
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