FAQs & Troubleshooting

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TD-4410D

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 04/03/2024 ID: faqp00001466_033

What do the indicator lights mean?

The indicators light and flash to indicate your printer's status.

The symbols used in this FAQ explain the meaning of the different indicator colors and patterns:

 

Green lit / Orange lit / Red lit Indicator is lit in the color shown
 Green flashing / Orange flashing / Red flashing
Indicator is flashing in the color shown
Any Color
Indicator can be off, lit, or flashing in any color
 Off
Indicator is off

 

Power LED Roll LED Status LED Condition Solution
Off Off Off Power is Off. -
Any Color Off Orange lit The Roll Compartment Cover is open. Close the Roll Compartment Cover until it locks into place.
Green lit Off Off Feeding mode -
Printing mode
Cutting mode
Any Color Idle mode
Mass storage mode
Green lit Detecting the paper size
Green flashing
(Once for 2 seconds)
Receiving data
Transferring data
Green flashing
(Once for 1 second)
Canceling the print job
Green flashing
(Once for 3 seconds)
Printing is paused. Press the Power Button ( Power button ) while printing is paused to cancel the print job. Press any button except for the Power Button ( Power button ) while printing is paused to resume printing.
Orange flashing Cooling mode If the orange light flashes at 0.5 second intervals, the printer is in Cooling mode. Wait until the Status LED stops flashing.
Red flashing Cover open error Close the Roll Compartment Cover correctly.
Communication error A command outside the specifications or corrupted data was transferred. Reconfirm the command and data, and then send them again.
BLF file error
  • Confirm that the model supports .blf files, and then transfer the data again.
  • When sending a template as a .blf file, make sure that the model name is correct in file and then transfer the data again.
Database search error This error occurs when printing a template which specifies an incorrect key code, or a non-existent key code in a linked database. Specify a correct key code.
No template error The template was not transferred. Register the template with the specified number to the printer.
Memory full error
  • Print jobs exceeding 118.11 in. (3 m) cannot be printed. Adjust the data and print again.
  • The volume of the data is too large to send. Make sure the data you transfer does not exceed the capacity of the user storage area.
ESC/P memory full error The data size to send with the ESC/P command is too large. Adjust the data and send it again.
JPEG file error Confirm the size of .jpg files, and then transfer the data again.
Red flashing Roll end error
  • The incorrect roll may be set. Set the correct roll.
  • There may not be enough roll remaining. Install a new roll.
Feed error
Jam error
(TD-4420DN(FC) only)
  • The label may be jammed in the printer.
  • A cut label may be remained on the label receiving stand before printing/feeding/cutting.
  • There may be no label on the label receiving stand before cutting.

Green flashing

(Once for 3 seconds)

Off Off Sleep mode -

Green flashing

(Once for 1 second)

Green flashing Switching to mass storage mode
Orange lit Off Off Initializing mode -
The printer is in System Off mode

Red flashing

(Twice for 2 seconds)

Mass storage error The file system becomes corrupted or a file is copied while a mass storage file is being processed. Turn off the printer and then turn it on again.
Cutter error Do not open the Roll Compartment Cover when the cutter is operating. To clear this error, press any button.
Wrong option error A wrong option is set on the printer.
e.g. A peeler option is set on the linerless printer, or a linerless cutter is set on the non-linerless printer.
Print head undetected error Attach the print head correctly.
Red lit Off Red lit The Printer is in Boot mode. Turn off the printer and then turn it on again. If the problem still occurs, contact Brother Customer Service.

Red flashing

(Flashes rapidly)

Red flashing

(Flashes rapidly)

Red flashing

(Flashes rapidly)

System error Turn off the printer and then turn it on again. If the problem still occurs, contact Brother Customer Service.

Related FAQs

Related Models

TD-4210D, TD-4410D, TD-4420DN/4420DN(FC), TD-4520DN

If you need further assistance, please contact Brother customer service:

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