PE-DESIGN 11
 |
FAQs & Troubleshooting |
PE-DESIGN 11
Date: 18/12/2019 ID: faqh00101482_000
I tried to open a .png image file in the PE-DESIGN application such as Layout & Editing, Design Center, Programmable Stitch Creator, Font Creator or Stitch Design Factory, but unexpected colors appear in the background of the imported image data.
When importing an image in Portable Network Graphics (PNG) format with background transparency, unexpected colors may be displayed in the area containing transparency information of the image.
Using the commercially available image editing software, edit the image data to remove the transparency information of the image and save again. Then, open the converted image file in the PE-DESIGN application.
PE-DESIGN 11
If you need further assistance, please contact Brother customer service:
Content Feedback
To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?
Please note this form is used for feedback only.