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MFC-J5955DW

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-J5955DW

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Date: 16/02/2021 ID: faq00100734_000

I cannot print full-page photos or images using Email Print.

To print full-page photos/images using Email Print, make sure you do not enter any text in the email message to which you attach or insert your photo/image. Otherwise, the machine will print your photo/image as part of the email message.

If you attach non-regulated format, the Brother printer do not print the attached image.

Possible Print Results

  • Example 1: Inserting photos/images into the body of an email message
  • Example 2: Attaching photos/images to an email message
  • Example 3: Inserting both photos/images and text into the body of an email message

 

Example 1: Inserting photos/images into the body of an email message

 

Example1

 

Print result

Result A  Result B

If you enter any text in the body of the email, the machine will not print full-page photos/images, but will print them as part of your email message.

 

Example 2: Attaching photos/images to an email message

 

Example2

 

Print result

Print result

If you also insert a photo/image to your email message, as long as there is no text in the email message, the machine will:

  • Print the full-page photo/image
  • Print the email message content separately

 

Example 3: Inserting both photos/images and text into the body of an email message

 

Example

 

Print result

Print result

If you also attach a photo/image to your email message, the machine will:

  • Print the full-page photo/image
  • Print the email message content separately

 

Related Models

DCP-B7620DW, DCP-J1050DW, DCP-J1140DW, DCP-J1200W(E), DCP-J1800DW, DCP-L2620DW, DCP-L2622DW, DCP-L2627DW(XL), DCP-L2627DWE, DCP-L2640DN, DCP-L2660DW, DCP-L2665DW, DCP-L3515CDW, DCP-L3520CDW(E), DCP-L3527CDW, DCP-L3555CDW, DCP-L3560CDW, DCP-L5510DW, DCP-T420W, DCP-T425W, DCP-T426W, DCP-T520W, DCP-T525W, DCP-T720DW, DCP-T820DW, HL-B2180DW, HL-J6010DW, HL-L2400DW, HL-L2400DWE, HL-L2442DW, HL-L2445DW, HL-L2447DW, HL-L2460DN, HL-L2865DW, HL-L3215CW, HL-L3220CW(E), HL-L3240CDW, HL-L5210DN, HL-L5210DW, HL-L5215DN, HL-L6210DW, HL-L6410DN, HL-L6415DN, HL-L8230CDW, HL-L8240CDW, MFC-B7800DN, MFC-B7810DW, MFC-EX910, MFC-J1010DW, MFC-J2340DW, MFC-J3540DW, MFC-J3940DW, MFC-J4335DW(XL), MFC-J4340DW(E), MFC-J4535DWXL, MFC-J4540DW(XL), MFC-J5340DW(E), MFC-J5345DW, MFC-J5740DW, MFC-J5955DW, MFC-J6540DW(E), MFC-J6940DW, MFC-J6955DW, MFC-J6957DW, MFC-J6959DW, MFC-L2800DW, MFC-L2802DN, MFC-L2802DW, MFC-L2827DW(XL), MFC-L2835DW, MFC-L2860DW, MFC-L2860DWE, MFC-L2862DW, MFC-L2922DW, MFC-L2960DW, MFC-L2980DW, MFC-L3740CDW(E), MFC-L3760CDW, MFC-L5710DN, MFC-L5710DW, MFC-L5715DN, MFC-L6710DW, MFC-L6910DN, MFC-L6915DN, MFC-L8340CDW, MFC-L8390CDW, MFC-T920DW

If you need further assistance, please contact Brother customer service:

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