MFC-J4335DW(XL)
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FAQs & Troubleshooting |
![](/g/b/img/product/mfcj4335dw_us_eu.jpg)
MFC-J4335DW(XL)
Date: 30/03/2021 ID: faq00002988_006
Tray 1 not detected / Paper Tray #1 not detected
There are two cases when the display shows this message. Follow the solution suitable for your case.
Cause1: The Paper tray is not completely inserted.
Slowly push the paper tray completely into the machine.
Cause2: Paper or a foreign object has prevented the paper tray from being inserted correctly.
Pull the paper tray out of the machine, and remove the jammed paper or foreign object.
MFC-J4335DW(XL), MFC-J4340DW(E)
If you need further assistance, please contact Brother customer service:
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