FAQs & Troubleshooting

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DCP-L2530DW

FAQs & Troubleshooting

FAQs & Troubleshooting

DCP-L2530DW

Not your product?

Date: 17/05/2019 ID: faq00002739_008

Scan Unable XX

The machine has a mechanical issue. Turn the machine off, and then turn it on again.
If the issue continues, call  Brother customer service.

 

  • If your Brother machine has 2-Sided(Duplex) Scanning feature:
    Document might be too long for 2-sided(duplex) scanning. Press Cancel(Cancel), and use the suitable size of paper for 2-sided(duplex) scanning.
     
  • If your machine has FAX function:
    We recommend transferring your faxes to another fax machine or to your computer before turning off the power switch.

 

 

Related Models

DCP-B7500D, DCP-B7520DW, DCP-L2510D, DCP-L2512D, DCP-L2530DW, DCP-L2532DW, DCP-L2537DW, DCP-L2550DN, DCP-L2551DN, DCP-L2552DN, MFC-B7710DN, MFC-B7715DW, MFC-L2710DN, MFC-L2710DW, MFC-L2712DN, MFC-L2712DW, MFC-L2730DW, MFC-L2732DW, MFC-L2750DW, MFC-L2751DW, MFC-L2752DW

If you need further assistance, please contact Brother customer service:

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