MFC-L2710DN
![]() |
FAQs & Troubleshooting |
![](/g/b/img/product/mfcl2710dn_eu.jpg)
MFC-L2710DN
Date: 17/05/2019 ID: faq00002739_008
Scan Unable XX
The machine has a mechanical issue. Turn the machine off, and then turn it on again.
If the issue continues, call Brother customer service.
-
If your Brother machine has 2-Sided(Duplex) Scanning feature:
Document might be too long for 2-sided(duplex) scanning. Press(Cancel), and use the suitable size of paper for 2-sided(duplex) scanning.
-
If your machine has FAX function:
We recommend transferring your faxes to another fax machine or to your computer before turning off the power switch.
DCP-B7500D, DCP-B7520DW, DCP-L2510D, DCP-L2512D, DCP-L2530DW, DCP-L2532DW, DCP-L2537DW, DCP-L2550DN, DCP-L2551DN, DCP-L2552DN, MFC-B7710DN, MFC-B7715DW, MFC-L2710DN, MFC-L2710DW, MFC-L2712DN, MFC-L2712DW, MFC-L2730DW, MFC-L2732DW, MFC-L2750DW, MFC-L2751DW, MFC-L2752DW
If you need further assistance, please contact Brother customer service:
Content Feedback
To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?
Please note this form is used for feedback only.