MFC-9342CDW
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FAQs & Troubleshooting |
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MFC-9342CDW
Date: 12/06/2015 ID: faq00002588_001
Verify if the Brother machine has a dial tone.
To verify your Brother machine has a dial tone, follow the steps below:
- Plug the telephone line cord into your Brother machine (labeled "LINE" for some countries), and then plug the other end directly into the wall telephone jack (socket).
-
Check for a dial tone.
-
Press
(Fax).
-
Check your Brother machine has Hook or Tel or Tel(R).
- If your Brother machine has Hook, press it, and listen for a dial tone. Verify the speaker volume is turned up.
- If your Brother machine has Tel or Tel(R), you can check for a dial tone by connecting an external phone to the jack (socket) labeld EXT.
Or, follow the steps below:
-
Check that the speaker volume is set to LOW, NORMAL (Med) or HIGH (not OFF).
-
Press
(Fax).
-
Press any key on the dial pad.
-
Press Fax Start. The machine scans from the flatbed.
-
When the message Next Page Yes/No is displayed, press NO.
- Listen for a dial tone when the machine starts to dial.
-
Press
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If you need further assistance, please contact Brother customer service:
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